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Travel Infomation

Travel Infomation

Baggage Policy



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Free baggage allowance 32kg 32kg 23kg 23kg 23kg



Package regulations 1 piece with maximum is 32kgs. Maximum dimension (sum 3 of dimension) is 158cm (62LI) 1 piece with maximum is 23kgs. Maximum dimension (sum 3 of dimension) is 158cm (62LI)


Important note:


  • Baggage allowance will have the same as adult. 
  • Infant (INF) will not be entitled this policy. For each Infant may bring a collapsible stroller free of charge
  • Children from 2 years of age can have the allowance as normal adult passengers. 
  • Any piece/single item heavier than 32kg is not transported as baggage.
  • If each dimension exceeds 119cm / 45” will be known as oversized baggage, so you need to request in advance and subject to the aircraft arrangement/capacity.
  • If  Free Checked Baggage is over as provided, passenger is required to buy for upgrading their Checked Baggage at the airport.




Each passenger is allowed to carry up to 7 kg of hand baggage with Maximum dimension 115 cm (56cm x 36cm x 23cm) or - 45 inch (22’’x 11’’x 9’’).

In addition 7kg of hand baggage, Passengers are allowed to bring small handbag (include below bags) for free:

  • 01 Lady handbag or book, magazine, camera, children food kit, duty free bag etc... with the dimension not to exceed (H x W x D) 30cm × 20cm × 10 cm / 12’’ x 7,9” x 3,9”.
  • 01 jacket bag not to exceed 114cm × 60cm × 11cm / 45” x 24” x 4,3”.
  • 01 laptop bag not to exceed 40cm × 30cm × 10cm / 16” x 12” x 7,9”

Passenger (except infant) are allowed a piece of hand baggage on the aircraft. Hand baggage must not be larger than 115cm / 45inch and the maximum weight is 7kg.

In case, passenger Free Hand-Baggage is over 7kg, passenger is required to buy for upgrading their hand-baggage from 7kg to 10kg at the airport.

Not allowed to use the equipment/devices/travel gadgets such as personal air purifier/ionizers, seat-recline preventer, knee defender, inflight beds owned by passengers on board

All liquids, aerosols, and gels in carry-on baggage must be carried in containers with a capacity not greater than 100ml.




For baggage that exceeds the free baggage allowance, the passenger will be charged for the Excess Baggage Rate Charge. Excess Baggage Rate Charge is calculated as follows:


Routing Price of Airport Purchase
23kg/piece 32kg/piece Upgrade 15kg-23kg/piece Upgrade 23kg-32kg/piece Upgrade 15kg-32kg/piece
Domestic (included VAT) 69USD 96 USD 50 USD 60 USD 80 USD
Between Cambodia and Vietnam 69USD 85 USD 50 USD 60 USD 80 USD
Other routing 100 USD 130 USD 60 USD 70 USD 90 USD
From Cambodia to China 90 USD 120 USD 50 USD 60 USD 80 USD
From China to Cambodia 150 USD 200 USD 120 USD 170 USD 180 USD




· If passengers have more pieces of checked baggage than limitation, they can purchase additional pieces of baggage, but no more than 10 pieces per passenger.


IV. Oversized checked Baggage Charge


The Checked baggage which has one of dimension exceeds 119cm / 45” will be considered as Oversized Checked Baggage and you have to pay the oversized fee at the airport. Oversized fee for domestic route is USD80/piece and for international route is USD100/piece.




The following items which in a passenger’s possession may be considered as weapons or dangerous objects and are not accepted as carry-on baggage:

    • All knives, including hunting knives and others;

    • Swords;

    • Bludgeons, blackjacks, billy clubs or similar instruments;

    • Any other device or object not commonly viewed as dangerous, but the possession of which suggests that it may be used as a weapon, namely, ice picks, straight (cut-throat) razors, long-blade scissors, etc.

Firearms and cartridges belonging to ordinary passengers and approved by government authority for carriage and those officials who have been assigned to travel on duty, such as a law-enforcement officers delivering criminals should be carried in the checked baggage. These passengers are required to surrender such arms and cartridges to the airlines prior to boarding for handling in accordance with air transport regulations.

For passenger safety, the airline does not allow these dangerous goods in checked baggage, carry-on baggage and on one’s person on all flights except for some special cases. Passenger should contact to us via 24/7 supporting email: for more specific advice.